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Proto-Persona

Create a lightweight, hypothesis-driven persona in hours from existing research, market signals, and team knowledge — a working customer profile before deeper validation.

60 minutes
By communitySource
#persona#discovery#research#lean-ux#customer-profile

Your stakeholder deck has "Manager Mike, 30-45, lives in SF, has a dog" — and that demographic snapshot tells you nothing about whether he'd use your product. A proto-persona is a hypothesis: behavioral, quote-driven, with explicit "assumption — validate" tags. Good enough to align the team in a day. Not so polished you forget to validate it.

Who it's for: PMs aligning teams pre-research, UX leads kicking off design, founders without deep customer knowledge yet, product teams identifying research gaps

Example

"Create a proto-persona for our analytics tool's primary user" → Manager Mike (Director, mid-sized SaaS) + quotes + pains (10 hrs/week in meetings) + trying to (deliver 2 weeks ahead) + decision authority ($10k budget, exec approval above) + [ASSUMPTION—VALIDATE] tags

CLAUDE.md Template

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npx ccplaybooks add proto-persona
# Proto-Persona

Create a lightweight, hypothesis-driven persona from current research, market signals, and team knowledge. A working customer profile that prevents design-by-committee while acknowledging you don't have all the answers yet.

Not a validated persona. Not demographic data alone. Not permanent.

## Proto vs. Validated

| Proto-Persona | Validated Persona |
|---------------|-------------------|
| Hours/days | Weeks/months |
| Assumptions + limited research | Extensive user research |

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README.md

What This Does

Walks through name → bio → quotes → pains → trying-to-accomplish → goals → decision authority → influencers → beliefs, with [ASSUMPTION—VALIDATE] tags for everything not backed by research. Outputs a hypothesis-driven persona that aligns teams quickly without pretending to be validated research.

Pairs with problem-statement, jobs-to-be-done, positioning-statement, and user-story.


Quick Start

mkdir -p ~/Documents/ProtoPersona
mv ~/Downloads/CLAUDE.md ~/Documents/ProtoPersona/
cd ~/Documents/ProtoPersona
claude

Provide whatever context you have — interview snippets, support tickets, sales call notes, market reports. Claude drafts the persona and tags assumptions for validation.


The Sections

Section Purpose
Name Alliterative, memorable
Bio & Demographics Only behavior-relevant details
Quotes Reveal mindset (real or [PLACEHOLDER])
Pains Specific, related to your product space
Trying to accomplish Observable outcomes
Goals Short + long term, personal + professional
Decision Authority Buying power + approval levels
Influencers Who shapes their decisions
Beliefs & Attitudes Affect adoption

Tips & Best Practices

  • Behavior over demographics. "Active in 5 Slack communities" beats "lives in NYC."
  • Tag assumptions. [ASSUMPTION—VALIDATE] keeps the team honest about what's a guess.
  • Start with 1-2. Primary + secondary. Adding more before validating creates analysis paralysis.
  • Real quotes only. Or mark placeholder. Fake quotes ("I love delight!") create fake empathy.
  • Plan to graduate. A proto-persona that's never updated is a fossil. Validate, evolve, or replace.

Common Pitfalls

  • Demographic snapshot with no behavioral context
  • Treating proto-persona as validated fact
  • Building 10 personas before validating any
  • Fabricated quotes that sound like marketing copy
  • Never updating the persona as research comes in

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