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Product ManagementIntermediate

Acquisition Channel Advisor

Evaluate acquisition channels using unit economics, customer quality, and scalability. Decide whether to scale, test, or kill each channel with finance-backed reasoning.

10 minutes
By communitySource
#growth#channels#unit-economics#cac#ltv#saas#go-to-market

You're spending $50K/month on paid ads with a low CAC — but are those customers actually sticking around? And if you double the budget, will efficiency survive? Most channel decisions get made on vibes, not unit economics.

Who it's for: product managers deciding go-to-market budgets, growth leads comparing channel mix, startup founders evaluating PLG vs. sales-led, marketing directors allocating spend across paid, content, outbound, and events

Example

"Should we keep investing in paid LinkedIn ads for enterprise leads?" → Structured evaluation: unit economics (LTV:CAC, payback), customer quality (cohort retention, NRR by channel), scalability (Magic Number, volume, CAC trend), and a scale/test-optimize/kill/invest-to-learn recommendation with specific next steps

CLAUDE.md Template

New here? 3-minute setup guide → | Already set up? Copy the template below.

Or install from your terminal:
npx ccplaybooks add acquisition-channel-advisor
# Acquisition Channel Advisor

Guide product managers through evaluating whether to scale, test, or kill an acquisition channel based on unit economics (CAC, LTV, payback), customer quality (retention, NRR), and scalability (magic number, volume potential). Use this to make data-driven go-to-market decisions and optimize channel mix for sustainable growth.

This is not a channel strategy framework—it's a financial lens for channel evaluation that helps you avoid scaling unprofitable channels or killing channels with fixable problems. Use when deciding how to allocate marketing budget across channels.

## Key Concepts

### The Channel Evaluation Framework

A systematic approach to evaluate acquisition channels:

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README.md

What This Does

Guides product managers through evaluating whether to scale, test, or kill an acquisition channel based on unit economics (CAC, LTV, payback), customer quality (retention, NRR), and scalability (Magic Number, volume potential). Produces a finance-backed recommendation with specific next steps.

This is a financial lens for channel evaluation — it helps you avoid scaling unprofitable channels or killing channels with fixable problems.


Quick Start

Step 1: Create a Project Folder

mkdir -p ~/Documents/ChannelAdvisor

Step 2: Download the Template

mv ~/Downloads/CLAUDE.md ~/Documents/ChannelAdvisor/

Step 3: Start Working

cd ~/Documents/ChannelAdvisor
claude

Tell Claude which channel you're evaluating, then answer its questions about channel spend, CAC, LTV, retention, and scalability.


Decision Matrix

LTV:CAC Payback Customer Quality Scalability Decision
>3:1 <12mo Good retention High volume Scale aggressively
2-3:1 12-18mo Average retention Medium volume Test & optimize
<2:1 >18mo Poor retention Low volume Kill or fix

Four Recommendation Patterns

  • Scale Aggressively — Strong unit economics + scalability. Increase budget 50-100% monthly.
  • Test & Optimize — Marginal economics, fixable. Diagnose the root cause (CAC, LTV, targeting, conversion) and fix for 4-8 weeks before scaling.
  • Kill or Pause — LTV:CAC <1.5:1 with no path to improvement. Reallocate to top performers.
  • Invest to Learn — Strategic channel with poor short-term economics (enterprise, brand building). Cap spend, track leading indicators, re-evaluate quarterly.

Tips & Best Practices

  • Don't scale broken channels. Fix unit economics first. Pouring money into inefficient channels accelerates failure.
  • Track CAC, LTV, and retention by channel — not just blended. Bad channels hide in averages.
  • Pair LTV:CAC with payback — 3:1 with 8-month payback beats 6:1 with 36-month payback (cash trap).
  • Give channels 3-6 months and 100+ customers before evaluating — short-term noise misleads.
  • Test incrementality with holdout groups — especially for retargeting, where conversions would happen anyway.

Common Pitfalls

  • Celebrating vanity metrics (signups, clicks, impressions) instead of paid customers
  • Optimizing CAC alone instead of LTV:CAC ratio (cheap customers who churn are worse than expensive ones who stay)
  • Averaging CAC across channels and missing the outliers
  • Letting "strategic channels" burn cash indefinitely without a timeline
  • Over-relying on a single channel (>50% of acquisition = algorithm/competition risk)

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